Items related to Cases in Total Quality Management
Synopsis
This text of cases draws together a variety of international examples from many areas. It supplies information for students on business or management studies courses to give practicality in an academic setting, or for use by directors and managers to give a comparison of their own operations. The cases in the book are organized loosely around John Oakland's models for TQM, covering such aspects as culture change, systems (including the quality award frameworks), measurement, tools/techniques and teamwork for improvement, implementation and integrating TQM into the strategy of the organisation. Specific company cases include: British Gas; CMB; Esso Research; Exxm Chemical; Hills Industries; Lynx Pirelli Communications; Prudential lnsurance; Shorts Brothers; Thomas Cook; Tioxide; and others under fictitious names.
"synopsis" may belong to another edition of this title.
About the Author
John Oakland is Exxon Chemical Professor of TQM and Head of the European Centre for TQM at the University of Bradford Management Centre.
"About this title" may belong to another edition of this title.
- PublisherButterworth-Heinemann Ltd
- Publication date1994
- ISBN 10 0750615656
- ISBN 13 9780750615655
- BindingHardcover
- LanguageEnglish
- Number of pages288
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0750615656. Seller Inventory # 8543367
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Cases in Total Quality Management
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780750615655. Seller Inventory # 9385917
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In poor condition, suitable as a reading copy. Dust Jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780750615655. Seller Inventory # 8720895
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0750615656. Seller Inventory # 9736655
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0750615656. Seller Inventory # 9736654
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Cases in Total Quality Management
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Butterworth-Heinemann Ltd 01/01/1994, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd 01/01/1994, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
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Cases in Total Quality Management
Published by
Butterworth-Heinemann Ltd, 1994
ISBN 10: 0750615656
ISBN 13: 9780750615655
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in poor condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780750615655. Seller Inventory # 9144923
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